Quick review for busy people

A beautifully designed stay with friendly, attentive service. The rooftop restaurant serves delicious food with an exceptional view of the Old City. The gym is well-equipped, and room service was promptly handled. Be aware of potential miscommunication regarding reservations. Worth every penny for luxury seekers!

From skeptic to believer

The rooftop bar offers fabulous food and a stunning view. On arrival, staff assistance truly went above and beyond, easing travel weariness with warm hospitality.

Room changes were inconvenient. one had faulty electrics and another shared a wall with noisy neighbors. The front desk's indifference to my complaints was disappointing for a luxury hotel.

The location of Mamilla Hotel is fantastic. Just a short walk to Jaffa Gate and the Old City. The rooftop restaurant offers stunning views of the city, especially at night. I enjoyed the breakfast – it had a wide variety. The room was spacious and beautifully decorated. However, the bathroom design was a bit off, with not enough space for toiletries and awkward frost glass that left too little privacy. I was disappointed there was no outdoor pool. The staff were generally friendly and helpful, but I expected a bit more attention in service during dining. I noticed some dishes had familiar spices, and it would have been nice if the kitchen catered more to specific dietary needs. Overall, great hotel with potential improvements in comfort and service consistency.

Great rooftop views and friendly staff, but the bathroom layout was quite cramped.

Rooftop view spectacular.

We had a lovely stay at this hotel with our newborn. The breakfast buffet was amazing with so many options including the delicious shakshuka. The location was perfect for exploring Jerusalem, just a short walk to the Old City.

In my wife’s opinion, the bathroom privacy could be improved.

I recently enjoyed a lovely five-night stay, where the amazing rooftop views of the Old City and the delicious shakshuka at breakfast really stood out. The hotel offered a fantastic spa with soothing massages and a relaxing sauna to unwind after a day of exploring. One minor hiccup was the early check-in process, which could have been smoother, but it didn't dampen my overall experience. 😊

It was a fine choice for a quick layover in Jerusalem with good value. The staff, especially Dolev and Simon, were really attentive and made us feel welcomed. Make sure to check on available services before arriving.

but the elevators were often slow and crowded. the staff was very friendly and helpful,, the rooftop bar had wonderful food and great views, and the bed had astonishing down pillows making sleep so comfy.

After changing rooms three times in four nights due to various maintenance issues, including a faulty bathroom and electrical problems, the experience was frustrating, especially with the hotel's indifferent response during check-out. However, I appreciated the friendly staff and their attention to detail, especially the personalized service. The food was fresh and enjoyable, and the rooftop bar offered a fantastic atmosphere. Its proximity to the old city added to the convenience of my stay.

I recently stayed for 3 nights, and my experience exceeded my expectations. The room was spacious with fine views of the old city. The staff was friendly and attentive, especially the concierge.

elevators were often slow and crowded.